Vella Health
AI makes the calls. You make the decision.

Every Discharged Patient.
Followed Up.
Automatically.

Vella Health makes AI-powered voice calls to your recently discharged patients, flags warning signs early, and delivers a clinical summary to your care team — so a nurse can step in before a problem becomes a readmission.

Built to HIPAA standardsMinimal IT liftLive in days
Care coordinator following up with a patient
The Problem

The 30-Day Window Is Where Hospitals Lose

Roughly 1 in 7* patients is back in the hospital within 30 days of discharge, and many of those readmissions are preventable — if someone catches the warning signs early. Calling every patient takes your clinical team hours of phone time. Vella Health makes those calls automatically and generates a short summary of each one: a 5–7 minute call often takes 10–20 seconds to review, so your team's time goes where it's needed most.

How It Works

From Discharge to Follow-Up to Clinical Summary

01
1
Automatic Outreach
Within 24–48 hours of discharge, Vella Health places a warm, conversational AI voice call to your patient. Nothing for the patient to download or log into — they just answer the phone.
02
2
Clinical Intelligence
Vella Health listens for red flags — chest pain, missed medications, no follow-up appointment scheduled — and scores each patient by risk level automatically.
03
3
Your Team Acts Fast
High-risk patients go straight to the top of your team's Escalation Queue. Every call comes with a structured SOAP note, and a nurse reviews each one — a low-risk call takes seconds.
Elderly patient recovering at home
1 in 6*
Medicare patients readmitted within 30 days
For Your Patients

Patients Feel Supported. Clinicians Stay Informed.

Our agents speak slowly, warmly, and without jargon. For elderly patients recovering at home, it feels like a caring check-in — not a robocall.

For your care team, it means every patient who opted in at discharge is accounted for — low-risk calls take seconds to review, so nurses can spend their phone time on the patients who need it.

For Care Teams

Built for the Way Care Teams Actually Work

Your care managers get a clean dashboard showing every patient's call status, risk tier, and clinical note — in one place. High-risk escalations surface immediately. Your team spends time on patients who need them most.

Automatic SOAP note after every patient conversation
Risk tiering — low, medium, high — assigned instantly
Escalation queue surfaces high-risk patients immediately
Routine Review: a nurse signs off every low-risk call in seconds
Full call transcript saved with every call — encrypted
Dashboard view of every patient's call status in one place
Care team reviewing patient dashboard
Built for Healthcare

Security and Trust From Day One

Built to HIPAA Standards
BAAs in place with every vendor that handles patient data. PHI encrypted at rest and in transit. Audit logs on every access.
No EHR Required
No IT project to start — we set up patient intake together with your team. Direct EHR integration is on our roadmap.
Live in Days
No long implementation. Our goal: your first calls within a week of signing.

Ready to Catch Readmissions Before They Happen?

See exactly how Vella Health works with realistic patient scenarios — no commitment required.